Frequently Asked Questions
Find answers to common questions about your Pink Lily experience
How do I know what size to order?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
When will my order ship?
Orders are typically processed within 1-2 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Can I change or cancel my order?
To ensure fast delivery, we begin processing orders immediately. Please contact customer service within 30 minutes of placement for any changes.
Do you restock sold-out items?
Many of our popular styles are restocked. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans via Afterpay.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.